AI receptionist
Never miss another booking.
Omonae answers your customers, takes bookings and sends confirmations through LINE — in Japanese and English, around the clock. You approve what comes in from one dashboard.
Built for salons, clinics, restaurants and other appointment-led businesses in Japan.
No form. No sales call. The demo opens straight away.
- 24/7
Answers at midnight, on your day off, and while you are with a customer.
- LINE
Confirmations arrive in the app your customers already use every day.
- EN / 日本語
Replies in whichever language the customer writes in.
The problem
The front desk can't be everywhere.
Enquiries go unanswered
A message that waits an hour is often a booking that went somewhere else.
Staff retype the same replies
Opening hours, prices, availability — the same handful of questions, all day.
Customers message when you're closed
Evenings and days off are when people plan. Nobody is there to answer.
How it works
Three steps, and the front desk runs itself.
- 1
Your customer messages
From the chat on your site, an embedded widget, or a link you share. They ask in Japanese or English, whenever suits them.
- 2
Omonae handles it
It answers questions about services and prices, checks real availability against your hours, holidays and staff capacity, then takes the booking and confirms the details.
- 3
You approve and manage
Each request lands on your dashboard to approve or decline. Calendar, customers and staff capacity all live in the same place.
The product
One dashboard, and nothing to learn.
Bookings arrive as requests you approve. Everything else — hours, services, prices, holidays, staff capacity, branding — is yours to change, and changes go live immediately.
Capabilities
What Omonae actually does.
AI booking conversations
Understands Japanese and English, answers questions about your services and prices, and confirms every detail before it books.
24/7 availability
Answers at 2am and on your closed days. Enquiries that used to wait until morning are booked before you open.
LINE integration
Customers connect LINE in one tap and their confirmation arrives as a LINE message. You can get an alert there too.
Bookings and calendar
Approve or decline each request, and see everything by day, week or month. Opening hours, holidays and one-off closures are respected automatically.
Customer history
Visit history, favourite service, lifetime spend and no-shows build up on their own. Add private notes your team can see.
Your branding
Your colour, your logo, and the tone the receptionist speaks in. Drop it onto your existing site with one line of code.
LINE integration
Where your customers already are.
In Japan, LINE isn't another channel — it's the channel. Omonae makes it part of the booking, not an afterthought.
Sending messages requires a LINE Official Account. We set that side up with you during onboarding.
- 1
They tap once
A Connect LINE button in the chat. No account to create, no app to install.
- 2
The confirmation arrives in LINE
The real thing, in their message list, with a link to view, reschedule or cancel.
- 3
You get told too
New bookings, changes and cancellations can be pushed to your own LINE, so you don't have to keep the dashboard open.
Pricing
Flat monthly rate.
No booking fees, no per-seat pricing, no commission on what Omonae books for you.
Starter
Independent salons, barbers, nail and beauty salons, small clinics and cafés — 1–3 staff.
¥29,800/month
+ ¥49,800 one-time setup
Growth
Multi-stylist salons, dental and medical clinics, restaurants — where a missed enquiry costs more.
¥49,800/month
+ ¥98,000 one-time setup
Enterprise
Groups and multi-location operators who need Omonae shaped around systems they already run.
From¥98,000/month
Setup quoted with the plan
Setup is waived for the first ten businesses, and on annual prepay.
Questions
Before you ask.
Do we have to replace our current booking system?
No. Omonae is the front desk, not a migration. You set your services, prices, opening hours, holidays and staff capacity in the dashboard, and bookings arrive there for you to approve. Nothing else in how you run the business has to change.
Can it book something we can't actually honour?
No. Availability is checked on our server against your opening hours, holidays, staff capacity and booking rules before any time is offered — not by the AI's own judgement. Every booking then arrives as a request you approve or decline.
Does it really work in Japanese?
Yes. Omonae reads and replies in Japanese or English, and answers in whichever language the customer wrote in. Your services can carry both a Japanese and an English name.
What do our customers have to install?
Nothing. They chat on your site or through the widget. If they want their confirmation in LINE, that is one tap in the chat — no new account and no app to download.
What happens when the AI doesn't know the answer?
It only speaks from your configured services, prices, hours and FAQs, and it will not invent a booking. Anything it cannot resolve stays a conversation you can read in the dashboard and follow up on yourself.
See it before you decide.
The demo is the whole product, with a sample day already in it. Open it, book something as a customer, then watch it land on the dashboard.